Privacy Policy
Last updated: December 15, 2024
1. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, such as:
- Name and email address when you create an account
- Phone number for push notifications
- Preferences and settings for price alerts
- Communication history with our support team
Usage Information
We automatically collect certain information about your use of our service:
- Device information and IP address
- Pages visited and features used
- Time spent on different sections
- Error logs and performance data
2. How We Use Your Information
We use the information we collect to:
- Provide and maintain our gold price tracking service
- Send you price alerts and market updates
- Improve our service and develop new features
- Respond to your questions and support requests
- Ensure the security and integrity of our platform
- Comply with legal obligations
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- With your explicit consent
- To comply with legal requirements or court orders
- To protect our rights, property, or safety
- With trusted service providers who assist in operating our service (under strict confidentiality agreements)
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Secure hosting infrastructure
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us:
- Remember your preferences and settings
- Analyze how our service is used
- Provide personalized content and features
- Improve our service performance
You can control cookie settings through your browser preferences, though disabling certain cookies may affect service functionality.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access and review your personal data
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to or restrict certain processing activities
- Data portability (receive your data in a structured format)
- Withdraw consent where processing is based on consent
7. Data Retention
We retain your personal information only as long as necessary to provide our services and fulfill the purposes outlined in this policy. This includes:
- Account information: Until you delete your account or request deletion
- Usage data: Typically 2-3 years for analytics and service improvement
- Legal compliance: As required by applicable laws and regulations
8. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this privacy policy and applicable laws.
9. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
10. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this privacy policy or our data practices, please contact us:
Email: privacy@goldnow.app
Address: 123 Financial District, Suite 456, New York, NY 10001
Phone: +1 (555) 123-4567
Data Protection Officer: dpo@goldnow.app